Automated text analysis

We extract meaningful information from customers, related to their attitudes, emotions and opinions expressed in social networks, reviews, surveys, among others.

+ Automation

By taking advantage of text analysis and natural language processing (NLP) techniques, it is possible to extract, identify and quantify the experiences and expectations of customers and/or employees. This will allow you, based on what they expressed, to know how someone feels about a topic of interest, thus being able to validate and measure the impact of decisions or products in an indirect and automated way.
Analyze the acceptance of a new product or service based on what is expressed in social networks

Anticipate the behavior of the stock market through what is expressed in social networks.

Automate the processing of product or service reviews in order to know the level of compliance of customers or users.

Implement an automated response system from a non-preset question (ChatBot).
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